Help & FAQs

What is Pop Network?

Pop Network is a global cryptocurrency mining and rewards platform that allows users to mine Pop Network directly from their devices without expensive hardware or technical knowledge.

Is Pop Network free to use?

Yes, Pop Network is free to join and mine. You can increase earnings through referrals and mining speed boosts.

Do I need special hardware to mine?

No, you can mine using your smartphone or computer — our mining is cloud-assisted, so your device battery and performance are minimally affected.

Is Pop Network available worldwide?

Yes, Pop Network is accessible globally, provided your country does not have restrictions on cryptocurrency usage.

How do I start mining Pop Network?

Simply register an account, verify your email, and tap the “Start Mining” button in the app.

How often can I mine?

Mining sessions last 24 hours. Once a session ends, you need to start a new one.

Can I use Pop Network offline?

Yes, your mining continues even if you’re offline. The system tracks time based on your last start time.

Does Pop Network require internet all the time?

No. You only need internet when starting a mining session or updating your balance.

Can I use multiple devices?

Yes, but you can only mine from one device at a time per account.

Is Pop Network legal?

Pop Network follows global cryptocurrency regulations. Users are responsible for complying with their local laws.

How many coins can I mine per hour?

Standard rate is 0.05 Pop Coins per hour. You can increase it through referrals and bonuses.

What is mining speed boost?

A boost that increases your coin earning rate, gained through referrals or special promotions.

Can mining run automatically?

No, you must manually restart mining every 24 hours to ensure active participation.

Does mining use my phone’s battery?

Very little — our mining system is cloud-based.

Can I pause my mining session?

No, but you can stop and restart when you’re ready.

How are coins calculated?

Coins = Mining Speed × Hours Active during the 24-hour session.

Do I need to keep the app open while mining?

No, you can close the app and mining will still run in the background.

Can I lose coins if I miss a session?

No, but you won’t earn until you start the next session.

Is there a limit to how many coins I can mine?

No limit — mine as much as you can.

When will I receive my mined coins?

Coins are credited instantly to your account balance after each mining session.

How does the referral system work?

Share your unique referral code. When someone registers using it, you earn a mining speed boost.

How much is the referral bonus?

You earn +0.04 coins/hour boost for each active referral.

Do I get a bonus if my referral stops mining?

Boost applies only while your referral is actively mining.

Is there a limit to referrals?

No, you can refer unlimited users.

How do I find my referral code?

Go to the “Referrals” section in the app.

Can I change my referral code?

No, your code is unique and permanent.

Do I earn from second-level referrals?

Currently, no — only direct referrals count.

Can I refer myself?

No, duplicate accounts are prohibited.

Will my referrals see my email or details?

No, only your username is shown.

What if my referral forgets to enter my code?

They must enter it during registration; it can’t be added later.

How do I create an account?

Sign up with your full name, username, email, and password.

Do I need to verify my email?

Yes, email verification is required to start mining.

What happens if I don’t verify my email?

You won’t be able to log in until verification is complete.

Can I change my email later?

Yes, through the “Security” settings — verification required.

How do I reset my password?

Use the “Forgot Password” option on the login screen.

What if I forget my username?

Contact support with your registered email.

Can I delete my account?

Yes, through account settings or by contacting support.

Is my account data secure?

Yes, we use Firebase Authentication and Firestore with secure access rules.

Do you share my data with others?

No, we respect your privacy.

Can I recover a deleted account?

No, account deletion is permanent.

Can I withdraw Pop Coins?

Withdrawals will be available when our mainnet launches.

What is the withdrawal method?

Crypto wallet transfers.

Is there a withdrawal fee?

Network fees may apply.

When will I be able to cash out?

Upon mainnet launch — stay tuned for announcements.

What is the minimum withdrawal amount?

Will be announced closer to mainnet.

Can I sell Pop Coins now?

Not until mainnet launch.

Do Pop Coins have a fixed value?

Value will be determined by market demand after launch.

Will there be staking options?

Planned for the future.

Can I use Pop Coins to buy products?

Partnerships will be announced in the future.

Are my coins stored in a wallet?

Yes, each user has a secure wallet linked to their account.

Mining session didn’t start — what should I do?

Check internet connection and restart the app.

My coin balance isn’t updating.

Refresh the mining screen or log out and log in again.

Referral boost not showing?

Ensure your referral has started mining.

Email verification link expired.

Request a new one from the login screen.

App keeps logging me out.

Clear cache or reinstall the app.

Mining stops before 24 hours.

Check if you changed devices or logged out.

I see “Please log in” even when I’m logged in.

Restart the app and ensure you have a stable connection.

Coins disappeared after update.

Contact support with your account details.

Push notifications not working.

Enable notifications in device settings.

Mining speed boost not applying.

Check if referral is active and email is verified.

Which platforms support Pop Network?

Android and iOS apps are available.

Will there be a web version?

Planned for the future.

Does the app use battery when closed?

Very minimal usage.

Can I mine on both phone and PC?

PC mining is not yet available.

Does the app track my location?

No, location tracking is not required.

Can I change my username?

No, it’s permanent once chosen.

Do you have two-factor authentication (2FA)?

Planned for future updates.

Is the app open-source?

No, but security audits are conducted.

Can I use VPN?

Yes, but avoid suspicious or banned networks.

Does the app require permissions?

Only minimal permissions for notifications.

How do I contact support?

Email us at support@popers.site.

What is the average response time?

24–48 hours.

Do you have a live chat?

Not currently.

Where can I send business inquiries?

Email us at info@popers.site.

Is there a community group?

Yes, links will be in the app.

Can I report bugs?

Yes, through support email.

Do you offer refunds?

Mining is free, so refunds aren’t applicable.

Can I suggest new features?

Yes, email or post in community forums.

Do you provide step-by-step guides?

Yes, in our Help section.

Is there a roadmap?

Yes, available on our official website.

Will Pop Network be listed on exchanges?

Yes, after mainnet launch.

Do you have NFTs?

Planned in future ecosystem.

Will there be pop-up promotions?

Occasionally, to reward active users.

Can I transfer coins to another user?

Feature coming post-mainnet.

Will there be leaderboard competitions?

Yes, for mining and referrals.

Can I earn without mining?

Yes, via referrals and special events.

Will Pop Network have its own blockchain?

Yes, after mainnet.

Are there fees for boosts?

No, boosts come from referrals or events.

Do boosts stack?

Yes, from multiple referrals.

Will you offer cloud staking?

Planned after mainnet.

Is Pop Network environmentally friendly?

Yes, as it’s cloud-based with minimal energy usage.

Can I gift coins to friends?

Coming in a future update.

Do you have age restrictions?

Users must be 13+.

Can I run multiple accounts?

No, one account per user.

Do I need KYC?

Not for mining, but required for withdrawals.

Will there be in-app ads?

Possibly for optional rewards.

Is Pop Network decentralized?

Will be partially decentralized after mainnet.

Can I back up my wallet?

Yes, instructions will be provided.

Will there be educational resources?

Yes, via blog and app updates.

How can I stay updated?

Follow our social channels and enable notifications.